My wife and I lost a beautiful heirloom ring several years ago, and we were lucky enough to come across an equally beautiful, similar ring on the Antique Parlour's website. I contacted them via the form on their website, and Natasha was extremely quick to reply. She asked plenty of follow-up questions to better understand our situation and what we were looking for, and she offered a very thoughtful and honest professional opinion. We purchased the ring for a very reasonable price, received it in the mail surprisingly quickly (sent from New York all the way to Alaska!) and my wife finally has a new gorgeous ring on her finger after years of searching for the right one. I can't recommend The Antique Parlour enough, this is one of the best customer experiences I've ever had.