We continuously strive to offer our customers the most exceptional antique jewelry and customer service. We stand behind the authenticity and quality of each item we sell. If you are unhappy with your purchase for any reason, please contact us within 5 days of receiving your item at which time we will provide you with return instructions. Please ship the item back within 7 days of receiving your item. Customers are responsible for return shipping.
International customers are responsible for return shipping. Please insure all returns and choose signature required. International customers are responsible for duties, taxes, or tariffs that The Antique Parlour might incur by receiving the return.
Sized rings & altered merchandise are non-refundable.
All layaway items and payments are non-refundable due to the nature of the sale.
Natasha and Shawn have a truly incredible selection. I am so happy with my ring - it is unique and beautiful. I've never seen another piece of jewelry like it. Even more stunning in person!
Excellent customer service and very quick to answer questions. Ring arrived well packaged and exactly as portrayed on the website.
The beautiful ring I purchased is exactly what I thought it would be, and the delivery was quick and easy.
Peter
Even better in person! Definitely not my first item, and definitely not my last. Great customer service and quality. Without a doubt the best selection. Thank you!
Beautiful piece, accurate description, and good communication.
