We use our vast knowledge to date each piece based on the ring’s materials, construction techniques, hallmarks, signatures, and cultural context. Some people may even refer to our ability to identify the age of our jewelry as diamond whispering! After decades of experience, vintage and antique pieces just speak to us, and by using our knowledge, experience and network of resources, we can usually identify the age of each item. While we cannot guarantee the exact age of each piece, we can determine to the best of our ability when it was likely manufactured and during which era it was designed.
Our jewelry is purchased from dealers and estates from around the world. We carefully select each piece we want in our inventory to be shown to you which can be a very time consuming process. It is incredibly hard to know the full story behind each piece of antique jewelry because it would require true detective work to get the stories that were passed down through each owner. We do however love the pieces that have engravings and dates on them which gives us a little connection to the past.
We offer the option of getting an appraisal to all of our clients which can be used for insurance purposes. All you need to do is request one when you go to check out and we would be happy to provide one.
It depends on the item but in general we do not separate the rings from the center stones because that is the way they were originally purchased and worn. We understand that many people have family heir-loomed stones that they want to set in an antique mounting so it would be something that we can discuss.
We are constantly on the hunt for new pieces to add to our collection. We are always adding new jewelry to our page so sign up to our newsletter or follow us on Instagram to get the most up to date news of what gets added.
Yes, we buy fine antique and vintage jewelry from all eras. We also purchase certain contemporary pieces. If you have jewelry that you are considering selling, whether it’s an entire estate collection or just one piece, please contact us.
PURCHASING, PAYMENTS AND THE GENERAL PROCESS
Items purchased from our store can be shipped out with 1-2 days depending on the time of day the order is place. However, if the item requires sizing it may take up to a week depending on the ring that is being sized.
Yes, we do accept layaways on most of our items but the length of the layaway would depend on the item in question. Please contact us and we can discuss the details of the layaway in question.
We accept deposits on items but please keep in mind that they are non-refundable due to the item being held and unlisted. The hold on the item will depend on a case by case basis so please contact us and we will do our best to make the purchase happen!
We accept all major credit cards, wire transfers, bank payments and PayPal. Please contact us directly for wire transfer instructions.
Shipping within the United States is free and international shipments are a flat $60.
Yes, we ship to most countries that FedEX ships to. Please note that the customer is also responsible for all additional duties, taxes and/or tariffs that might be incurred during shipment.
Yes, we’ll email you your tracking information once we’ve generated a shipping label. An email will be sent to you through our website with all the tracking information.
We fully insure all shipments using FedEx 2nd day or FedEx overnight. All of our packages require a signature by an adult. Please let us know if you need a package delivered on the weekend instead of the weekday if you are unable to be home.
We offer a 7 day return policy for all of our items. Please contact us within the 5 day timeframe to have the item shipped back to us in its original condition so we can expedite your refund. Rings that have been sized or altered in any way are not eligible for a return. Layaways are non-refundable due to the nature of the sale. We continuously strive to offer our customers the most exceptional antique jewelry and customer service. We stand behind the authenticity and quality of each item we sell; however, if you are unhappy with your purchase for any reason, please contact us within 5 days of receiving your item at which time we will provide you with return instructions. Please ship the item back within 5 days of receiving your item. Customers are responsible for return shipping.
Please note sized rings or altered merchandise is not refundable.
All layaway items and payments are non refundable due to the nature of the sale.
We do not offer free return shipping on international orders. International customers are responsible for insured return shipments, as well as all duties, taxes, or tarrifs that The Antique Parlour might incur by receiving the return.
SIZING & REPAIRS
Sizing can generally be done in a few days to a week depending on the ring.
Sizing costs approximately $50 depending on how big or small the ring needs to be. Please contact us if you are unsure and we will be happy to answer you.
Yes, most rings can be resized unless stated in the description.
We only work on pieces purchased through us.
Generally not. If you have a Victorian or Georgian ring that is close backed or foil backed, then you probably shouldn’t submerge it in water due to the foil becoming tarnished and reflecting a dark spot behind the diamond. Very few of our rings include this detail, but if you are concerned, please don’t hesitate to contact us.
We do not have a retail location but we do offer viewings of pieces by appointment only at our Great Neck, Long Island office. Send us an email and we can set an appointment!